HOW TO SUBMIT A SUPERBILL
WHAT IS A SUPERBILL?
A superbill is a type of invoice that your doctor completes, so that you can be reimbursed directly from your insurance company. Please note that a superbill does not guarantee that your insurance will cover the costs of your visits. Always contact your insurance provider to find out what is covered under your plan.
HOW DO I KNOW IF MY INSURANCE COMPANY WILL COVER MY VISIT?
Call the customer service number listed on your insurance card
Ask, “I want to work with an out-of-network naturopathic doctor, how much will you reimburse me?”
Some insurance companies' customer service may not know what a Naturopathic Doctor is. If they ask, you can tell them that a Naturopathic Doctor is a licensed health care provider in the state of Minnesota. They are trained as primary care providers (although may be considered specialists in the eyes of insurance) and provide preventative health care services as well as use diagnostic procedures and physical examinations that are considered proven standards of care established by the medical community
Remember to mention the specific plan you have with the insurance company, and the services you plan to seek with us (e.g. Annual preventative visits, Biofeedback for headaches or muscle spasms, dietary counseling for chronic disease, physical therapy for chronic pain... etc.), since coverage may vary depending on your plan and what you are coming in for
Ask, "What is the best way to submit my claim with a superbill?"
Make sure that the benefits are clear to you, and be sure to retain a copy of your superbill and any forms that your insurance company gives you for your records, in case there is an issue with your claim
WHEN SUBMITTING YOUR SUPERBILL FOR REIMBURSEMENT
Make sure to include the following:
The superbill you received from your doctor
A photocopy of your insurance ID card, front and back
Any other documentation your insurance company may have requested
Keep a photocopy of all the documents you send in for your records
Be aware that should you choose to submit a superbill, you are releasing medical information that is protected by law. This means you are waiving some of your rights to privacy and confidentiality. It is standard for your insurance company to keep a record of your diagnoses stated on the superbill as part of your permanent medical file.